Return & Exchange Policy

For hygiene purposes, we do not accept returns, exchanges, or refunds on hair products after purchase.

Every customer receives a 100% brand-new, sealed and untouched product — and to guarantee that for everyone, an item cannot be resold once it has left our hands.

Damaged or incorrect item? Contact our support team within 24–48 hours of delivery and we will gladly assist you.

Before you pay: with cash on delivery you can open the parcel and inspect the product before paying the courier.

---